Returns & Exchanges

Our prints, books and other products are non-returnable, non-exchangeable and non-refundable.

Every item is carefully inspected prior to dispatch. If your order arrives damaged in transit, please retain the original packaging and contact us within 2 days of delivery at bookstore@vadehraart.com. Include your order number along with clear photographs of:

·       the damaged outer packaging;

·       the product; and

·       the condition of the item at the time of unpacking.

If you notice significant damage to the outer packaging at the time of delivery, please do not accept or sign for the shipment. Instead, notify us immediately at bookstore@vadehraart.com so we can assist you.

Each claim is reviewed on a case-by-case basis. Where damage in transit is confirmed, we will arrange an appropriate replacement, exchange or refund, subject to product availability.